FAQ
Below you will find the answers to our most frequently asked questions
popular questions
Our reusable coffee capsules are designed to be compatible with a wide range of popular coffee machines, including Nespresso, Dolce Gusto, Keurig, and more. Be sure to check the product description for specific compatibility details.
Simply fill the capsule with your favorite ground coffee, close the lid securely, and insert it into your coffee machine as you would with a regular pod. Follow the brewing instructions for your machine to enjoy a fresh, eco-friendly cup of coffee.
Yes! Our capsules are designed to reduce the use of single-use plastic coffee pods, helping to minimize waste. By switching to reusable capsules, you can enjoy your favorite brews while making an environmentally-conscious choice.
Our capsules are easy to clean! After use, simply empty the used coffee grounds, rinse the capsule under warm water, and allow it to dry. Most of our capsules are also dishwasher-safe for added convenience.
Have more questions? Feel free to reach out to our customer support team—we’re happy to help!
Yes, you can use any ground coffee of your choice. We recommend experimenting with grind size to find the best brew for your machine and personal taste preferences. A medium or fine grind typically works best for most machines.
Our reusable capsules are made from high-quality, food-safe materials that won’t alter the taste of your coffee. You’ll enjoy the full flavor and aroma of your favorite beans with every brew.
Yes, we stand by the quality of our products. If you experience any issues with your purchase, please contact our customer service team for assistance with returns, replacements, or warranties.
Our patented capsule design is more compatible with your coffee machine than disposable capsules. It’s completely safe and won’t harm your machine. Feel confident using it!
No alignment is necessary. Simply place the capsule in your machine as you would any other capsule.
Yes, descale your machine at least every 6 months or after brewing 200 cups. Regular descaling helps prolong the machine’s lifespan and maintains proper brewing pressure. Make sure to descale before using the capsules.
No. Our capsules are made from food-grade materials, ensuring they are safe for use.
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